Terms and Conditions
Of the company Silja Cup, Inh. Julia Schneider
§1 Applicability to entrepreneurs and definitions of terms
1.1 The following terms and conditions apply to all deliveries between us and a consumer in their version valid at the time of the order.
A consumer is any natural person who concludes a legal transaction for purposes which are predominantly neither their commercial nor their independent professional activity can be attributed (§ 13 BGB).
§2 Conclusion of a contract, storage of the contract text
2.1 The following provisions regarding the conclusion of the contract apply to orders via our Internet shop http://www.silja-cup.com
2.2 In the case of the conclusion of the contract comes with
91729 Haundorf GERMANY
2.3 The presentation of the goods in our Internet shop www.silja-cup.com does not constitute a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods.
By ordering the desired goods, the consumer makes a binding offer for him to conclude a purchase contract.
2.4 Upon receipt of an order in our Internet shop following rules apply:
The consumer makes a binding contract offer by successfully going through the order procedure provided in our internet shop. The order is made in the following steps:
- Selection of the desired goods
- Checking the details in the shopping cart
- Pressing the button "checkout"
- Enter the address data in the Internet shop (as a guest or by creating a user account by e-mail address and password.
- Selection of the desired shipping method
- Choice of payment method
- Recheck or correct the entered data.
- Binding dispatch of the order.
The consumer can return to the website before entering the order by pressing the "back" button in the Internet browser used by him after checking his information, on which the information of the customer are recorded and correcting or correcting input errors Close the internet browser to cancel the order process. We confirm the receipt of the order directly by an automatically generated e-mail ("acknowledgment of receipt"). With this we accept your offer.
2.5 Storage of the contract text for orders via our Internet shop: We will send you the order data and our terms and conditions by e-mail. You can also view the terms and conditions at any time at http://www.silja-cup.com/agb
The subject of the contract is the goods ordered by the customer. Regarding the nature of the offer description applies, otherwise applies § 434 paragraph 1 sentence 3 BGB.
§3 prices, shipping costs, payment, due date
3.1 The indicated prices include the statutory sales tax and other price components. In addition there are any shipping costs.
3.2 The consumer has the option of paying in advance, PayPal.
3.3 If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.
4.1 Unless stated otherwise in the product description, all items offered by us are ready to ship within 1 working day. In this case, the deadline for delivery in the case of payment in advance on the day following the payment order begins to run to the bank charged with the transfer and for all other payment methods the day after conclusion of the contract. If the deadline ends on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.
4.2 For delivery outside of Germany we have a maximum shipping time of 39 days after payment.
4.3 If a product is not available we will inform you via email when the product will be available.
4.4 The customer has to make sure to give the complete and correct shipping adress. If the delivery is not possible because of missing adress data, wrong name or no name on the house or flat, if the package is not picked up there will be additional costs for returning the package and reshipping, the customer will be charged.
4.5 The risk of accidental loss and accidental deterioration of the sold item shall not be transferred to the purchaser until the goods have been handed over to the purchaser.
§5 Retention of title
We reserve the ownership of the goods until full payment of the purchase price.
§6 Right of Withdrawal
Consumers are entitled to a right of withdrawal according to the following conditions, whereby the consumer is any natural person who concludes a legal transaction for purposes which are predominantly neither commercial nor self-employed:
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
To use your right of withdrawal, you must contact us
91729 Haundorf GERMANY
by means of a clear statement (such as a letter sent by post or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.
In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the standard delivery offered by us have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.
You bear the immediate costs of returning the goods.
You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
Exclusion of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of sealed goods which, for reasons of health or hygiene, are not suitable for return if their seal has been removed after delivery.
End of revocation
6.2. Withdrawal form
(If you want to cancel the contract, please fill in this form and send it back.)
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
Ordered on (*) / received on (*)
Name of the consumer (s)
Address of the consumer (s)
Signature of the consumer (s) (only when notified on paper)
(*) Delete as appropriate.
If the supplementary performance has been effected by means of a replacement delivery, the customer is obliged to return the goods delivered first within 30 days to us at our expense. The return of the defective goods must be made in accordance with the statutory provisions. We reserve the right to claim damages under the legally regulated conditions.
§8 Liability for defects
Information on liability for defects: The statutory liability for defects applies.
§10 Contract language
As contract language german will be available exclusively.
The content and works on these pages created by the site operators are subject to German copyright law. The reproduction, processing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are for private, non-commercial use only. As far as the contents on this side were not created by the operator, the copyrights of third parties are considered. In particular contents of third parties are marked as such. If you should still be aware of a copyright infringement, we ask for a note. Upon notification of violations, we will remove such content immediately.
§12 Content and links on our pages
12.1 Liability for content
The contents of our pages were created with great care. However, we can not assume any liability for the accuracy, completeness and timeliness of the content. As a service provider we are responsible according to § 7 Abs.1 TMG for own contents on these sides according to the general laws. According to §§ 8 to 10 TMG, however, we as a service provider are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate an illegal activity. Obligations to remove or block the use of information under general law remain unaffected. A liability in this regard, however, is only possible from the date of knowledge of a specific infringement. Upon notification of appropriate violations, we will remove this content immediately.
12.2 Liability for links
Our offer contains links to external websites of third parties on whose contents we have no influence. We can therefore assume no responsibility for these external content. The respective provider or operator of the pages is always responsible for the contents of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, a permanent content control of the linked pages is not reasonable without concrete evidence of an infringement. Upon notification of violations, we will remove such links immediately.
§13 Customer service
Our customer service for questions, complaints and complaints is available on weekdays from 14:00 to 18:00 clock under
§14 Final provisions
The validity of the UN sales law is excluded, German law applies. With an order the general terms and conditions of the online shop are recognized.
If the customer has no general place of jurisdiction in Germany or in another EU member state, the exclusive place of jurisdiction for all disputes arising from this contract is our place of business.
Alternative dispute resolution pursuant to Art. 14 para. 1 ODR-VO and § 36 VSBG: The European Commission provides a platform for online dispute resolution (OS), which can be found at http://ec.europa.eu/consumers/odr/.
We are unwilling and not obliged to participate in a dispute settlement procedure before a consumer arbitration board.
As of February 2017