Privacy policy

 

Collection, processing and use of personal data

You can visit our website without giving any personal information. We only store access data without personal reference, such as the name of your Internet service provider, the page from which you visit us, or the name of the requested file. These data are evaluated solely for the purpose of improving our offer and do not allow any conclusion to your person. Personal data will only be collected if you voluntarily provide us with this information as part of your order for goods, when opening a customer account or when registering for our newsletter. We use the data provided by you without your separate consent exclusively for the fulfillment and processing of your order.

When registering for the newsletter, your e-mail address will be used with your consent for your own advertising purposes until you unsubscribe from the newsletter.

Transfer of personal data

Your data will be forwarded to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. To process payments, we pass on your payment data to the bank responsible for the payment. A transfer to other third parties does not take place.

Use of cookies

So that you can order in our online shop, a so-called session cookie is set when certain pages are called up. This is a small text file that will automatically be deleted from your computer after the end of the browser session. This file is used exclusively to be able to use certain applications, e.g. our shopping cart system. In order to use our shopping cart, the (temporary / permanent) cookies must be allowed. Our cookies do not store personal data yourself. Most browsers accept cookies by default. You can allow or prohibit temporary and saved cookies in the security settings independently of each other. If you disable cookies, essential features of our site, such as our shopping cart system, are unavailable to you, and some websites may not display properly.

Data security

Your personal data is encrypted in the order process via SSL (Secure Socket Layer) via the Internet. Credit card data is not stored but collected and processed directly by our payment service provider. We secure our website and other systems by technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons.

If you have created a user account with us, access to your customer account is only possible after entering your personal password. You should always keep your access information confidential and close the browser window when you have stopped communicating with us, especially if you share the computer with others.

Right

According to the Federal Data Protection Act you have a right to free information about your stored data as well as a right to correct, block or delete this data.

Revocation of consent

You may have expressly granted the following consent during the ordering process. We would like to point out that you can revoke your consent at any time with effect for the future.

Opening a customer account

I agree that when opening a customer account inventory data (name, address, e-mail, phone number) and usage data (username and password) are stored in a customer database. In this way, I can sign up for future purchases with username and password and order without having to enter my data again. I can withdraw this consent at any time with effect for the future by sending an e-mail with this request to info@silja-cup.com.

Storage of the contract text

We save your order details and send them to you by e-mail. The terms and conditions can be viewed at any time here. You can view your order data in our customer login area if you have created a user account. Alternatively, you can order as 'guest' from us without having to create a user account.

Contact person for data protection

For questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of granted consent, please contact: Silja Cup, Julia Schneider, Steichelestr. 20, D-82515 Wolfratshausen GERMANY info@silja-cup.com