Right of withdrawal

Dear customers,

For reasons of hygiene, a menstrual cup cannot be sold after it has been used. If you would like to exchange an unopened article, then please write us a short mail: info@silja-cup.com

After receiving your goods, you have 14 days the opportunity to withdraw from your contract of sale by using your statutory right of withdrawal. Please note that the right of withdrawal of toiletries will expire as soon as they are opened!

Right of Withdrawal

Consumers are entitled to a right of withdrawal according to the following conditions, whereby the consumer is any natural person who concludes a legal transaction for purposes which are predominantly neither commercial nor self-employed:

Cancellation

Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must contact us

Silja Cup
Julia Schneider
Steichelestr. 20
D-82515 Wolfratshausen GERMANY
E-mail info@silja-cup.com

by means of a clear statement (such as a letter sent by post or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the standard delivery offered by us have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.

You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts for the delivery of sealed goods which, for reasons of health or hygiene, are not suitable for return if their seal has been removed after delivery.

End of revocation

 

withdrawal form

(If you want to cancel the contract, please fill in this form and send it back.)

At :

Silja Cup

Julia Schneider

Steichelestr. 20

D-82515 Wolfratshausen

Germany

E-mail info@silja-cup.com

 

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

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Ordered on (*) / received on (*)

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Name of the consumer (s)

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Address of the consumer (s)

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Signature of the consumer (s) (only when notified on paper)

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date

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(*) Delete as appropriate.